Return Policy — Robot Zone
Last updated: October 5, 2026
Return Policy — Robot Zone
Robot Zone does not sell products directly
Robot Zone (www.robotzone.ca) is a product discovery and comparison website. We do not process payments, hold inventory, or ship products. When you decide to buy a product featured on our site, your order is placed with and fulfilled by a third-party merchant (for example, Amazon).
Returns, refunds, and exchanges
Because your purchase is completed with the merchant — not with Robot Zone — all returns, refunds, exchanges, and warranty claims are handled exclusively by that merchant, according to its own return policy.
- Purchases made on Amazon: please refer to Amazon.ca’s return policy and contact Amazon customer service.
- Purchases made with other partner merchants: please refer to that merchant’s return policy (linked on their website at the time of purchase).
How to start a return
- Identify the merchant shown on your order confirmation email.
- Visit that merchant’s website and follow their return procedure, or contact their customer service.
- Robot Zone cannot process returns or issue refunds on behalf of any merchant.
Questions about a product before buying
If you have a question about a product featured on Robot Zone, write to us at info@robotzone.ca — we’ll be happy to help you choose. For questions about an order already placed, please contact the merchant directly, as we have no access to their order systems.
📧 info@robotzone.ca